"I remember one guest in particular who booked the penthouse. They checked-in, although I wish they hadn't, but at that stage everything was fine. That was, until the parties started that night. We had guests calling our security, others calling the police directly. The clean-up was long, our staff were not happy and then we found the table they had thrown off the 18th floor balcony. After all of this they then wrote a terrible review online. Some guests are just not worth the effort and I am sure these ones stopped other guests returning."
- Mark Small, Bel Air on Broadbeach
Do you believe in Karma?
We believe what goes around, comes around. 4Karma’s guest credibility database was started to give Karma a helping hand in the accomodation industry. Banks get to check your credit score and landlords get to check your rental history, so why shouldn’t holiday accomodation operators get to check guests accommodation history?
Using 4Karma, operators are warned ahead of time when someone with a history of causing trouble makes a booking at their property. This gives guests a reason to act the right way and managers the information they need to protect themselves.
The Guest Blacklist
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Auto bookings check
Through an integration with your reservation management software, bookings are automatically checked against the 4Karma database.
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Receive Warnings
When 4Karma finds a match in the credibility database against one of your bookings we will provide you a warning detailing all previously reported incidents involving this guest.
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Report Problem Guests
As a member, report problem guests to the 4Karma database to ensure you and the rest of the community stay safe and receive warnings when the guest makes bookings in the future.
Protect Yourself
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Deterrence
'Protected by 4Karma' - 4Karma deters guests from behaving badly and encourages them to treat your property as if it were their own.
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Nightmare Guests
Day in and day out around the world, accomodation operators have to deal with destructive and dangerous guests.
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Protect Your Property
No more outrageous parties, no more excessive cleaning, no more organising repairs and definitely no more nightmare stories!